Capstone Precision Group, manufacturers of Berger bullets & ammunition and exclusive distributors for Lapua, Vihtavuori and SK products, has declined to renew the CRM software platform used by their customer service and technical support team due to recent anti-gun comments from the platform’s CEO, click here to read more.
Last week, the mammoth CRM provider publicly announced policy changes outlining their reluctance to work with firearm manufacturers, distributors and resellers of lawful firearm related commerce. Capstone Precision Group finds the practices discriminatory and is immediately severing ties with the provider.
Capstone President, Bill Gravatt stated: “We would rather communicate with our customers by phone, email and hand-written notes before supporting software providers that grandstand in the name of political correctness. Our customers may experience a brief interruption in exemplary service while we identify a new pro-gun platform, however, we’re confident they will agree it’s the right decision.”